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Refund Policy

Return Policy for defective product

🚩 All products must be checked on delivery and delivery note must be signed after verification has been done.

🚩 For defective products detected after use, an email must be sent immediately to our Customer Service Department on info@marketplace.mu or call on our Hotline within 48 hours and customer must arranged to bring the product to our store within 7 days.

🚩 If the original defective product is out of stock, the product will be exchanged for other product in stock or a refund will be made.

🚩Returned items must have their Invoices and be returned in original product packaging.

🚩If packaging is damaged, then no exchange will be possible unfortunately.